In April 2018 a client’s family home was slipping away from them inches at a time. The hillside where the house sits was sliding, and the foundation walls and basement floors were cracking. The house was deemed unsafe to live, but there was no one who could assist the family in moving out of the home. The insurance company stated that this type of damage or threat was not covered on the home. The client was concerned about the costs to move, and what could be done for their home. American Red Cross issued immediate DCA (Direct Client Assistance – cash assistance) for more than $600 to help meet the immediate needs. The family was able to secure another home in the same area, and, to help with the costs in getting into that home, we issued Supplemental DCA, for several hundred more. According to the county Office of Emergency Management, the client was in tears of joy when we left the scene that day because everyone told her that there was nothing they could do, or how they could help.
-American Red Cross