An older couple came into the office asking if I could help them. I asked what kind of assistance was needed. They told me their electric was about to be shut off for non-payment. Both of them were on a fixed income. There was not enough to pay bills, buy food, and purchase medicine. They also told me they had been awarded custody of their two grandchildren. The children had been removed fro ...

"An elderly lady came into the office with tears in her eyes. She was nervous and embarrassed about asking for help. She said her electric was about to be terminated and she didn’t know what to do. She said she called the electric company and asked if they would wait until she got her check. They told her no the bill had to be paid. I told her everything I needed to do an application. She said s ...